Nada Kadi

• The costs associated to specific existing taxes or duties in the country of destination, or for customs duties and tariffs, cannot be quantified in advance by the Seller and remain therefore expressly on charge of the Customer, who is obliged to bear them to receive the Product purchased. The Seller cannot be held responsible in any way for non-delivery of the Product due to Customer’s intention not to pay duties and tariffs imposed by the customs authorities of the Product’s destination country. MODACCO is not required to verify and inform the Customer of applicable customs duties and taxes. To know them, the Customer must inquire with the competent authorities of his country. Similarly, the Customer is responsible for any taxes, shipping taxes, duties and customs fees that may be applied to shipments made to return the purchased Product to the Seller, according to the right of withdrawal or contractual termination.

 MODACCO reserves the right to modify its prices at any time on www.nadakadi.com website, but the products will be invoiced at the price in force at the time the order is recorded.

Article 4: 

Products: The essential characteristics of the products are detailed as accurately as possible.

The photographs illustrating the products do not enter the contractual field. The colors of the photos may be slightly different from those of the items which will be delivered to you, due to the definition of your screen, the intensity of the light during the photoshoot, or the slight variations of the leather colors & shades. 

Article 5: 

Availability: Our products are offered on order as long as they are visible on the site www.nadakadi.com and within the limits of available stocks. In the event of unavailability of a product after placing your order, we will inform you by email or phone. The Customer may then request a credit note for the amount of the item or its full refund and cancellation of the order. 

Article 6: 

Orders: Orders are placed:

• On the website: www.nadakadi.com
• On the Instagram page: www.instagram.com/nadakadiofficial , within the Direct Message section.

The contractual information is presented in English and will be confirmed at the latest when your order is validated.

MODACCO reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received. It undertakes to honor the order within the limits of the stocks of products and raw materials available.

Article 7: 

Orders validation: Any order appearing on the website www.nadakadi.com implies acceptance of these General Conditions. Any order confirmation entails the client full acceptance of these general conditions of sale, without exception or reservation. The General Conditions of Sale can be consulted at any time on the website www.nadakadi.com .

All the data provided, and the recorded confirmation will constitute proof of the transaction. The order confirmation will constitute signature and acceptance of the operations carried out. A summary of the order will be communicated to the Customer via the e-mail address confirming his order.

Validated Orders are firm and irrevocable for the Customer, and the latter cannot, under any circumstances, once the order has been placed, modify his order.

Article 8: 

Payment: Payment is due immediately upon order.

• For orders made on the website, the Customer must pay by bank card via the online payment system.

• Orders made via Instagram in direct message require the sending of proof of payment by bank transfer at the time of placing the order.

The information transmitted is encrypted in the rules of the art and cannot be read during transport on the network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the laws and legislation in force. In the event of an error, or the impossibility of debiting the card, the Sale is immediately resolved as of right, and the order cancelled.

Article 9: 

Compliance: In accordance with the provisions of Law No. 31-08 relating to consumer protection, the products and services offered for sale through these GCS meet the requirements in force relating to the safety and health of persons, the fair commercial transactions and consumer protection. Regardless of any commercial warranty, the Seller remains liable for defects of conformity and hidden defects of the product. In accordance with the provisions of the Dahir of obligations and contracts, the seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery in accordance with the legal provisions in terms of conformity.

Article 10:

Retention of title clause: The products remain the property of the Company until the full payment of the price.

Article 11:

Terms of delivery: The products are delivered to the delivery address that was indicated when ordering and within the time indicated. Delivery times are those indicated in the Delivery Times section of the Website. These times are indicative and informative and do not consider the order preparation time. When the Customer orders several products at the same time, these may have different delivery times. MODACCO cannot be held responsible for any delay in delivery due exclusively to the customer’s unavailability after several appointment proposals.

MODACCO reminds that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is up to the Customer to notify the carrier of any reservations about the product delivered.

Article 12: 

Reception: When delivering the package:

A delivery slip is presented to the customer for him to sign. If the deliverer cannot deliver the parcel to the Customer (absence, incorrect address, etc.), he then leaves the Customer with a notice of passage with the procedure to follow in order to recover his parcel. If the package is not collected within the time indicated on the delivery notice, by presenting a valid identity document, the package is returned to the Seller.

If the products are delivered damaged (package damaged and/or already opened, etc.), the Customer may refuse them. If the Customer notices this only after having accepted the delivery, he must immediately contact Customer Service at nadakadiofficial@gmail.com , so that the Product(s) can be exchanged as appropriate, according to the procedure defined in article “Returns and exchanges” of these T&Cs.

If the delivery address provided by the Customer is incorrect or if the Customer refuses to receive the package, the Order will be returned to the Seller, kept in its warehouses within a period of one month beyond which it will be canceled and refunded. within a maximum period of fourteen (14) days from its effective cancellation if payment has been made online after deduction of delivery costs.

Article 13:

Liability: MODACCO cannot be held responsible for damage resulting from improper use of the purchased product. In addition, MODACCO cannot be held responsible for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion, or the presence of computer viruses.

Article 14:

Returns and exchanges of products: The Customer may return items for exchange within 72 hours (MOROCCO), and 7 days (OTHER COUNTRIES) from the date of the Order receipt.

Exchanges must be made in their original and complete condition (packaging, accessories, labels, etc.) allowing them to be resold in new condition. The products must be intact, complete, packed in the original packaging, in conformity with the day of their delivery, without the smell of perfume or cleaning. All products are checked upon receipt.

Any breach of this return obligation as indicated above will be considered as a waiver by the customer of the exercise of his right of withdrawal. The costs and risks associated with reshipment are the responsibility of the customer.

Any item on sale cannot be exchanged.

Exchanges will be made within the limits of available stocks.

In the event of exercise of the contractual right of withdrawal, the Seller will reimburse the Customer for the price of the Product(s) subject to the exercise of the right of withdrawal. The Seller is not required to reimburse the Customer for delivery costs. The costs of returning the Products, object of the withdrawal, will not be reimbursed by the Seller.

The refund will be made no later than fifteen (15) days following the date of recovery of the product by the Seller and using the same payment method as that used for the Order, unless expressly agreed by the Customer for a refund by another payment method.

Article 15: 

Information processed by the Seller:

The Customer guarantees to the Seller that he has the necessary authorizations to use the means of payment he has chosen when placing his Order. The validation of the Order is subject to the validation of the Bank Payment Center chosen by the Seller. In the event of the bank’s refusal, the Order is not finalized and is cancelled. As part of the fight against fraud on the Internet, information relating to the Order and the means of payment of the Customer may be transmitted by the Seller to any third party for verification.

The Seller, in collaboration with the bank managing electronic payments, checks all Orders that have been validated on the website. Thus, any Order that has a delivery address different from the Customer’s billing address may be verified by the Seller. In this context, the Seller may be required to ask the Customer for information and documents necessary for the execution of the Order: proof of address of the Customer and/or of the person indicated for the delivery address, justification of the bank details of the Customer, etc. These requests are made to the Customer by e-mail or by phone.

In the event of no response from the Customer or refusal by the Customer to provide the information necessary for the shipment of the Order, the Order is cancelled.

Article 16:

Withdrawal period: In accordance with the provisions of Articles 36, 37 and 38 of Law No. 31-08 on consumer protection, the Buyer has the right to withdraw without giving any reason, within seven (7) days of the date of receipt of his order. The right of withdrawal can be exercised by contacting the Company. The latter informs Customers that in accordance with the provisions of Articles 36, 37 and 38 of Law No. 31-08 on consumer protection. In the event of exercise of the right of withdrawal within the aforementioned period, the price of the product(s) purchased, and the shipping costs will be refunded, the return costs remaining the responsibility of the Customer. Returns of products must be made in their original state and complete (packaging, accessories, instructions, etc.); they must be accompanied by a copy of the proof of purchase, in accordance with legal provisions.

Article 17:

Applicable law and clauses: All the clauses appearing in these General Conditions of Sale, as well as all the purchase and sale operations referred to therein, will be subject to Moroccan law. The nullity of a contractual clause does not entail the nullity of these general conditions of sale.

Article 18: 

Litigation: In accordance with article 202 of law n°31-08, in the event of a litigation between the Seller and the Buyer, and notwithstanding any condition to the contrary, the competent court is the court whose domicile is ‘Purchaser or the jurisdiction of the place where the fact having caused the damage occurred at the choice of the Purchaser.